What’s up Makhanda
Effective Date: 2025/01/21
Introduction
Welcome to What’s up Makhanda (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, whatsupmakhanda.com, or engage with our services.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, phone number, and physical address.
- Business Information: Details about your business, including its name, services, and advertising preferences.
- Payment Information: Billing details for advertising space purchases.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages viewed.
- Communication Data: Messages, inquiries, and feedback sent to us.
2. How We Use Your Information
We use the personal data collected for the following purposes:
- To provide and manage advertising services.
- To process transactions and payments.
- To respond to inquiries and provide customer support.
- To send service-related updates and marketing communications (where consent has been given).
- To improve our website and services through analytics and user feedback.
- To comply with legal obligations and protect our rights.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To fulfill our obligations under agreements with you.
- Consent: When you explicitly agree to receive marketing communications.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: For business operations, including website improvements and fraud prevention.
4. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and email marketing platforms.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition.
We ensure that any third parties we share your data with comply with GDPR standards and protect your information.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once retention is no longer required, we securely delete or anonymize your data.
6. Your Rights
Under the GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (subject to legal obligations).
- Restriction: Limit the processing of your data in certain circumstances.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for direct marketing purposes.
- Withdrawal of Consent: Withdraw consent at any time for data processing based on consent.
To exercise your rights, contact us at nexaflowsites@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to safeguard your data, no system can be completely secure, and we encourage you to take precautions when sharing information online.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. For detailed information, refer to our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
What’s up Makhanda
Email: nexaflowsites@gmail.com
Address: 33 African Street, Makhanda, Eastern Cape, South Africa
Thank you for trusting What’s up Makhanda with your information. Your privacy is our priority.